Cloud & Hardware

Smart Command Cloud

The interface which enables you to monitor, measure and control your buildings water performance. Use data & insights to inform your decision making, deploy changes to your fixtures efficiently and identify problem areas to proactively manage.

Product Overview

Product Type Secure web-based application
Functionality Easy to navigate user interface with customisable dashboards and reports.

Ability to remotely change fixture configuration.

Alerts See in near real time exactly the status, water consumption & usage of all Caroma Smart Command fixtures.

Near real-time alerts and warnings from fixtures – via email or SMS.

Analytics Central location to store all water usage data for detailed reporting.

Ability to remotely change fixture configuration.

All historical information stored enables benchmarking and trend analytics.

Product Technical Data

DataPrivacy: We only collect the data we need to provide an enriched platform and user experience.

Product Security: Secure by Design approach to integrate multi-layered security defences across the Caroma Smart Command ecosystem of products.

Continuous Improvement: Routine penetration testing is carried out to continuously improve our platform.

Smart Command Gateway

Monitor water use in real-time and enjoy precise tracking of every detail, from water consumption to the number of activations via the Gateway. This is a Bluetooth transceiver which relays data sent by all intelligent fixtures within an 8m range. The transceiver connects to the BMS via the Concentrator through building cabling infrastructure (Ethernet). It can host up to 30 devices, but more than one gateway may be required for larger bathrooms.

Product Overview

Product Type Gateway
WELS star rating and flow rate Not Applicable
Electronics Supply voltage to the system is 240V AC 50Hz. Operating current 5 volts DC. (Micro USB) supplied.
Installation Can be installed in a new or existing bathrooms with intelligent devices with wall and ceiling mounts provision. Requires 240VAC Power Outlet & Ethernet Data point (Male RJ45, CAT 5e cable).

Product Technical Data

Dimensions: H: 105mm x L: 105mm x D: 30mm

Weight: 100g

Power Supply: Plug Type: 5VDC Micro USB PPower supply (supplied)

Power Consumption: Max. 100mA

Plug Pack Input: 240 VAC 50/60 Hz

Plug Pack Output: 5VDC

BMS Connection Type: BMS connection via Caroma Smart Command Concentrator (410101) or directly via MQTT

Network Connectivity: Cat5e Cable: Female RJ45 connector.

Communication Protocol: Bluetooth 4.0 to Smart Command Devices, MQTT over Ethernet to building network

Default IP Address: Configurable (DHCP) or advise at order placement for preconfiguration.

Smart Command Concentrator

The link between the Smart Command Gateway and you, the Concentrator is a BACnet interface for third party BMS systems. One Concentrator per BMS system is required to work with all linked fixtures and Gateways and has built in firmware, with web-based configuration. Mounting hardware is provided.

Product Overview

Product Type Concentrator
WELS star rating and flow rate Not Applicable
Electronics Supply voltage to the system is 240V AC 50Hz. Operating current 5 volts DC.
Installation VESA, DIN-Rail, Side/Wall Mounting. RJ45 Ethernet Cabling

Product Technical Data

Processor: On-board Intel Atom

Memory: 8G

OS: Customised Debian Linux distribution.

Protocols: MQTT, BACnet IP

Concentrator Dimensions: H: 56mm x L: 150mm x D: 105mm

Concentrator Weight: 0.86 kg

Power Requirements: 9-48V DC: 240VAC Power Adaptor Supplied

Power Adaptor: 12V/5A 60W

LAN Ports: Dual Intel I210-AT GbE

USB Ports: 1 x USB 3.0 & 3 x USB 2.0 (Type-A)

RS Ports: 2 x RS-232/422/485 with Auto Flow Control, D89